SENATE DOCKET, NO. 1937 FILED ON: 1/15/2009
SENATE . . . . . . . . . . . . . . No. 1493
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The Commonwealth of Massachusetts
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In the Year Two Thousand Nine
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An Act Regarding Service Quality Penalties..
Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority of the same, as follows:
SECTION 1. Section 1E of Chapter 164 of the General Laws, as appearing in the 2008 Official Edition, as amended by Chapter 169 of the Acts of 2008, is hereby amended by striking out the following:-
(c) Each distribution, transmission, and gas company shall file a report with the department by March first of each year comparing its performance during the previous calendar year to the department's service quality standards and any applicable national standards as may be adopted by the department. The department shall be authorized to levy a penalty against any distribution, transmission, or gas company which fails to meet the service quality standards in an amount up to and including the equivalent of 2.5 per cent of such company's transmission and distribution service revenues for the previous calendar year.
SECTION 2. Chapter 164 of the General Laws, as appearing in the 2008 Official Edition, as amended by Chapter 169 of the Acts of 2008, is hereby amended by inserting after section 1H the following new section:-
Section 1I. Each distribution, transmission, and gas company shall file a report with the department by March first of each year comparing its performance during the previous calendar year to the department's service quality standards and any applicable national standards as may be adopted by the department. The department shall be authorized to levy a penalty against any distribution, transmission, or gas company which fails to meet the service quality standards in an amount up to and including the equivalent of 4 per cent of such company's transmission and distribution service revenues for the previous calendar year.