FILED ON: 2/15/2012
SENATE . . . . . . . . . . . . . . No. 2139
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The Commonwealth of Massachusetts
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In the Year Two Thousand Twelve
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An Act relative to residents of continuing care retirement communities.
Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority of the same, as follows:
SECTION 1. Subsection (a) of section 76 of Chapter 93 of the General Laws, is hereby amended by inserting after the seventh paragraph the following paragraph:-
“Residents association”, an organization formed by the residents of a facility to represent their interests before providers, and to promote and provide for the general welfare of residents.
SECTION 2. Section 76 of Chapter 93 of the General Laws, as appearing in the 2008 Official Edition, is hearby amended by inserting after subsection (e) the following subsection:-
(f) Providers acknowledge that:
(1) The residents of each community shall have the right to establish a residents association. Residents have the right to elect the officers of the residents association.
(2) Residents have the right to receive, upon request, a current copy of the facility’s disclosure statement as described in subsection (b). Providers shall, upon request, make a reasonable effort to explain the terms and information contained within the disclosure document. Nothing in this paragraph shall be construed to modify the contractual rights of residents or providers. Providers may make reasonable provisions for the form and manner in which such requests may be submitted.
(3) To the maximum extent practicable, providers shall offer a reasonable explanation of any adjustments in monthly fees and other major fees paid by residents.
(4) To the maximum extent practicable, providers shall inform residents of matters that may affect the health and welfare of residents and affecting the future of the facility, including but not limited to the facility’s size and ownership and provider’s financial health. On such matters, providers shall facilitate communications between residents and management and between residents and boards/owners. The process for assuring such communications may include residents’ representation on provider’s managing body, but need not depend solely on board representation.
(5) Residents have the right to submit comments to provider on matters that may affect the health and welfare of residents and affecting the future of the facility, including but not limited to the facility’s size and ownership and provider’s financial health. Providers may make reasonable provisions for the form and manner in which such comments may be submitted. To the maximum extent feasible, providers shall seek comment from residents when designing or adopting policies that significantly affect the future of the facility.
(6) Residents have the right to receive, upon request, information regarding any major construction, modification, expansion or renovation of the facility, including information on cost estimates, funding, financing, projected income, schedule and impacts on the existing facility. Providers may make reasonable provisions for the form and manner in which such requests may be submitted.
(7) To the maximum extent practicable, providers shall make use of applicable standards and practices to maintain and project each facility’s operational and financial viability. Residents have a right to receive, upon request, information regarding such standards and practices used by provider. Providers may make reasonable provisions for the form and manner in which such requests may be submitted.
(8) Residents have the right to receive, upon request, information regarding the purpose and intended funding of all financial reserves kept by the provider. Providers may make reasonable provisions for the form and manner in which such requests may be submitted.