SENATE DOCKET, NO. 1594 FILED ON: 1/18/2013
SENATE . . . . . . . . . . . . . . No. 1608
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The Commonwealth of Massachusetts
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PRESENTED BY:
Marc R. Pacheco
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To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
Court assembled:
The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:
An Act regulating utility customer service.
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PETITION OF:
Name: | District/Address: |
Marc R. Pacheco | First Plymouth and Bristol |
SENATE DOCKET, NO. 1594 FILED ON: 1/18/2013
SENATE . . . . . . . . . . . . . . No. 1608
By Mr. Pacheco, a petition (accompanied by bill, Senate, No. 1608) of Marc R. Pacheco for legislation relative to regulate utility costumer service. Telecommunications, Utilities and Energy. |
The Commonwealth of Massachusetts
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In the Year Two Thousand Thirteen
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An Act regulating utility customer service.
Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority of the same, as follows:
Section 1E of chapter 164 of the General Laws, as appearing in the 2010 Official Edition, is hereby amended by adding the following subsection:-
(d) Notwithstanding any general or special law to the contrary, any call center, billing center or complaint-handling function or activity of a distribution company or gas company, as defined in section 1, shall be physically situated within the commonwealth.