SECTION 1. Section 34R of Chapter 90 of the general laws, as appearing in the 2014 Official Edition, is hereby amended by striking subsection (b) and replacing it in its entirety with the following new subsection:-
“(b) Attached to any such estimate which identifies non-original manufacturer parts shall be the following notice and acknowledgment, printed in no less than twelve-point type:
The repair estimate is based in part on the use of replacement parts which are not made by the original manufacturer of the damaged parts in your vehicle. Warranties, if any, applicable to these replacement parts are provided by their manufacturer or supplier rather than the manufacturer of your vehicle. The use of parts not made by the original manufacturer may void existing warranties.
You have the right to have your vehicle repaired at any repair shop. Your insurer or appraiser shall not require that the repairs to your motor vehicle be made at any specific repair shop.”
SECTION 2. Section 113T of Chapter 175 of the general laws, as appearing in the 2014 Official Edition, is hereby amended, by inserting the following paragraph at the end thereof:-
“Notwithstanding any general or special law to the contrary, any insurer, employee or agent thereof, who provides participating repair shop programs or endorsements shall, at the time an insured contacts the insurer to report an incident requiring the repair of the insured’s motor vehicle, read aloud, or if contacted electronically, provide a written notice, the following disclosure to the insured at the outset of the initial interaction:
“Under Massachusetts law, you have the right to choose a registered repair shop of your choice. All registered repair shops must guarantee their repairs.”
The information contained in this website is for general information purposes only. The General Court provides this information as a public service and while we endeavor to keep the data accurate and current to the best of our ability, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.