SECTION 1. Section 110B of Chapter 175 of the General Laws is hereby amended by inserting the following clause:
Notwithstanding any general or special law to the contrary, as used in this chapter, the following words shall, unless the context clearly requires otherwise, have the following meanings:-
“Co-payment” means a fixed dollar amount collected from an insured as required under a health benefit plan.
“Co-insurance” means a percentage of the allowed amount, after a co-payment, if any, that an insured must pay for covered services received under a health benefit plan.
“Deductible” is defined as a specific dollar amount that an insured must pay for covered services before the carrier’s health benefit plan becomes obligated to pay for covered services; such deductible does not include any portion of premiums paid by an insured.
(a) A carrier shall reimburse a health care provider no less than 65 percent of each co-payment, co-insurance or deductible amount due under an insured’s health benefit plan that remains unpaid under the following conditions: (1) The wholly or partially uncollected co-payment, co-insurance or deductible:
i. Equals or exceeds an amount of $250;
ii. Reflects a unique covered service under the health benefit plan per insured;
iii. Is fully documented as unpaid and not subject to an on-going payment plan for more than 120 days from the date the first bill was mailed;
iv. Has been subject to a reasonable effort at collection by the health care provider through such means as telephone calls, collection letters, or any other notification method that constitutes a genuine and continuous effort to contact the member.
(b) On or before May 1 of each year, the health care provider shall submit an aggregate request for reimbursement representing all uncollected co-payments, co-insurance or deductibles under this section in the prior calendar year. The request for reimbursement shall include documentation of the attempt to collect, the name and identification number of the insured, the date of service, the unpaid co-payment, co-insurance, or deductible, the amount collected, if any, and the date and general method of contact with the insured. For the purposes of this section, an insured co-payment, co-insurance, and or deductible amount due shall be determined based on the date that the service is rendered; provided further that a carrier shall not prohibit reimbursement if the insured is no longer covered by the plan on the date that the request is made.
SECTION 2. The division shall promulgate regulations within 90 days of the effective date of this act that are consistent with the rules developed by the Centers for Medicare & Medicaid Services and the Health Safety Net for reasonable collection efforts required by a health care provider prior to submission of a request for reimbursement to a carrier. Notwithstanding the foregoing, in the event that that the division fails to promulgate such regulations, the provisions of Section 1 shall be self-implementing, and carriers shall make applicable payments to health care providers in accordance with the provisions of section 1 utilizing the same process adopted by the Centers for Medicare and Medicaid Services’ reasonable collection efforts for unpaid co-payments, co-insurance or deductibles, as documented in the most recent Medicare Provider Reimbursement Manual, CMS Pub. 15-1 and 15-2 (HIM-15) in effect within 90 days of the effective date of this Act. The division shall further require each carrier to provide the division an annual report showing the total number and amount of uncollected co-payments, co-insurances, and deductibles that are reimbursed as well as those that are denied. The report shall be made publicly on the division’s website.
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