There shall be a commission which shall study the pervasiveness and characteristics of criminal activity at automated teller machines, as well as possible means by which to better protect users of automated teller machines located in Massachusetts. As part of this evaluation, the commission shall review the feasibility of utilizing enhanced safety and security features at bank and non-bank automated teller machines, both enclosed and free-standing, that are located at financial institutions and commercial locations in the commonwealth. This shall include, but not be limited to, the following measures:
(1) reflective mirrors or surfaces and adequate lighting features in areas surrounding automated teller machines;
(2) surveillance cameras to record all persons entering, exiting and moving within range of or about an automated teller machine;
(3) entry doors equipped with locking devices at an enclosed automated teller machine facility;
(4) a dedicated means to establish an immediate connection to a 911 emergency number either by a call button or telephone;
(5) programming automated teller machines to alert local law enforcement following a person’s use of an emergency personal identification number;
(6) parking restrictions in the area surrounding an enclosed automated teller machine facility; and
The commission shall also develop criteria to categorize, if necessary, differing levels of security required for automated teller machines based on geographic location in Massachusetts.
The commission shall consist of 15 members, 1 of whom shall be the commissioner of the division of banks or a designee, who shall be the chair of the commission; 1 of whom shall be the secretary of the executive office of public safety and security or a designee; 1 of whom shall be the undersecretary of consumer affairs and business regulation or a designee; 2 of whom shall be the house and senate chairs of the joint committee on financial services; 1 of whom shall be appointed by the minority leader of the house of representatives; 1 of whom shall be appointed by the minority leader of the senate; and the following members shall be appointed by the chair of the commission: 1 member of the Massachusetts Bankers Association, 1 representative of non-bank automated teller machines, 1 representative of credit unions, 1 representative of the Massachusetts Chiefs of Police Association, 1 representative of the insurance industry, 1 representative of the Retailers Association of Massachusetts, and 1 representative of a consumer group. The commission shall file a report with its findings, including any legislative and regulatory recommendations, with the clerks of the senate and house of representatives, and the joint committee on financial services, not later than 12 months after the effective date of this act.
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