SECTION 1. Chapter 149 of the general laws, as appearing in the 2014 Official Edition, is hereby amended by inserting after section 129D, the following new section:-

Section 129E. (a) As used in this section, the following words shall have the following meanings:-

“Employee”, an individual employed by a human service employer as defined in this section.

“Human service employer”, any individual, partnership, association, corporation or, trust or any person or group of persons operating a human service agency as defined in this section and employing five or more employees.

“Human service agency”, an individual, partnership, association, corporation or trust or any person or group of persons that employs human service providers, including any public facility subject to licensing by, or operated by any division or department of the executive office of health and human services; any private, county or municipal facility,  department or unit or vendor which is licensed or subject to licensing by any division or department of the executive office of health and human services.

(b) Each human service employer shall annually perform a risk assessment, in cooperation with the employees of the human service employer and any labor organization or organizations representing the employees, all factors, which may put any of the employees at risk of workplace assaults and homicide. The factors shall include, but not be limited to: working in public settings; guarding or maintaining property or possessions; working in high-crime areas; working late night or early morning hours; working alone or in small numbers; uncontrolled public access to the workplace; working in public areas where people are in crisis; working in areas where a patient or resident may exhibit violent behavior; working in areas with known security problems and working with a staffing pattern insufficient to address foreseeable risk factors.

(c) Based on the findings of the risk assessment, the human service employer shall develop and implement a program to minimize the danger of workplace violence to employees, which shall include appropriate employee training and a system for the ongoing reporting and monitoring of incidents and situations involving violence or the risk of violence. Employee training shall include, in addition to all employer training program policies, methods of reporting to appropriate public safety officials, bodies or agencies and processes necessary for the filing of criminal charges., Each human service employer shall develop a written violence prevention plan setting forth the employer’s workplace violence prevention plan. The human service employer shall make the plan available to each employee and provide the plan to any of its employees upon their request. The human service employer shall provide the plan to any labor organization or organizations representing any of its employees. The plan shall include, but not limited to: (i) a list of those factors and circumstances that may pose a danger to employees; (ii) a description of the methods that the human service employer will use to alleviate hazards associated with each factor; including, but not limited to, employee training and any appropriate changes in job design, staffing, security, equipment or facilities; and (iii) a description of the reporting and monitoring system.

(d) Each human service employer shall designate a senior manager responsible for the development and support of an in-house crisis response team for employee-victims of workplace violence. Said team shall implement an assaulted staff action program that includes, but is not limited to, group crisis interventions, individual crisis counseling, staff victims’ support groups, employee victims’ family crisis intervention, peer-help and professional referrals.

(e) The commissioner of labor shall adopt rules and regulations necessary to implement the purposes of this act. The rules and regulations shall include such guidelines as the commissioner deems appropriate regarding workplace violence prevention programs required pursuant to this act, and related reporting and monitoring systems and employee training.

(f) Any human service employer who violates any rule, regulation or requirement made by the department under authority hereof shall be punished by a fine of not more than two thousand dollars for each offense. The department or its representative or any person aggrieved, any interested party or any officer of any labor union or association, whether incorporated or otherwise, may file a written complaint with the district court in the jurisdiction of which the violation occurs and shall promptly notify the attorney general in writing of such complaint. The attorney general, upon determination that there is a violation of any workplace standard relative to the protection of the occupational health and safety of employees or of any standard of requirement of licensure, may order any work site to be closed by way of the issuance of a cease and desist order enforceable in the appropriate courts of the commonwealth.

(g) No employee shall be penalized by a human service employer in any way as a result of such employee’s filing of a complaint or otherwise providing notice to the department in regard to the occupational health and safety of such employee or their fellow employees exposed to workplace violence risk factors.