Chapter 127 of the General Laws is hereby amended by inserting after section 87 the following section:-
Section 87A. State and local agencies charged with the operation and management of state prisons, local jails, and juvenile detention centers shall provide persons in their custody and confined in a correctional or detention facility with voice communication service free of charge. Communications shall be maximized to the extent possible. Nothing in this section shall abrogate existing law preserving in-person contact visits. Such state and local agencies may supplement voice communication service with other communication services, including, but not limited to, video communication and electronic mail services. To the extent that such voice communication service or any other communication service is provided, each such service shall be provided free of charge to the person initiating and the person receiving the communication.
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