Chapter 127 of the General Laws, as appearing in the 2020 Official Edition, is hereby amended by striking out section 36C and inserting in place thereof the following:-

Section 36C.

(1) A correctional institution, jail or house of correction shall not: (i) prohibit, eliminate or unreasonably limit in-person visitation of incarcerated people; or (ii) coerce, compel or otherwise pressure an incarcerated person to forego or limit in-person visitation. For the purposes of this section, to unreasonably limit in-person visitation of incarcerated people shall include, but not be limited to:

(a) providing an incarcerated person fewer than 5 4-hour visiting periods per week;

(b) providing an incarcerated person fewer than 2 visiting periods per day;

(c) providing an incarcerated person with visitation less than 8am through 4pm on Saturdays or Sundays or providing less than one 4-hour visiting period on every holiday;

(d) placing limitations on the number of unique individuals who may be eligible to visit the incarcerated person;

(e) prohibiting an individual from visiting more than one incarcerated person in the custody of the department of correction, or more than one incarcerated person in the same facility, absent an individual determination that such visitation would pose a threat to security or orderly running of the facility;

(f) requiring eligible visitors to submit more private and personal information to be pre-approved to visit than is strictly necessary for the safety and security of the institution and/or without complying with all applicable statutes, regulations, and orders governing the protection of sensitive and/or private personal information;

(g) requiring a visitor to resubmit a pre-approval application because their personal or private information has changed or because they were removed from the visitation list by an incarcerated person or by the institution;

(h) requiring first time visitors traveling from 75 miles or more to be pre-approved, so long as they can pass an on the spot criminal background history and victim notification registry check;

(i) limiting incarcerated people to receiving visitors from a pre-approved list without permitting them to update their list upon request, or limiting incarcerated people to receiving visitors from a pre-approved list without providing a reasonable process for them to request an exception allowing for approval of visitors where visitation could not have been reasonably foreseen. Such requests shall be approved within 10 calendar days absent an individual determination that such visitation would pose a threat to security or orderly running of the facility;

(j) refusing to permit a visitor or visitors who previously visited an incarcerated person without incident or who was on an incarcerated person’s previously approved visitor list to visit that incarcerated person upon his or her admission or transfer to a new facility, absent a specific determination that such visitor(s) would pose a threat to security or orderly running of the facility; or requiring a new pre-approved list of authorized visitors upon an incarcerated person’s admission or transfer to a new facility without permitting at least 2 adult visitors and any of the incarcerated person’s minor children to visit the incarcerated person pending authorization of the person’s visitor applicants;

(k) excluding a visitor from eligibility solely on the basis of their criminal history or status as formerly incarcerated;

(l) excluding a visitor from eligibility solely on the basis of their role, past or present, as a volunteer in a state or federal prison, jail or house of correction;

(m) excluding a visitor from eligibility solely because of their participation in community functions, events, or meetings;

(n) excluding a visitor from eligibility unless there is a reasonable individualized suspicion that their visitation poses a threat to institutional security; the reasonable individualized suspicion shall be articulated in writing to the excluded person and to the incarcerated person they visited or attempted to visit within 5 days of the determination to exclude them, including an expiration date for the exclusion as soon as is reasonable to address the articulated threat and further providing the excluded person the right to appeal their exclusion as well as to have their exclusion re-evaluated after no more than 1 month has passed;

(o) prohibiting an incarcerated person from holding their minor children, failing to provide a designated visiting area for visitors with minor children, or prohibiting incarcerated people or visitors from playing with or instructing their children;

(p) prohibiting incarcerated people and visitors from sitting side by side or from engaging in reasonable physical contact, including but not limited to a brief handshake, touching/holding hands, hug, and closed-mouth kiss during the visit;

(q) prohibiting contact visitation wherever such visitation is feasible;

(r) removing contact visitation as a disciplinary measure for more than 15 days;

(s) implementing a dress code that is unreasonable and/or fails to respect a visitor’s religion, race, class, culture, gender identity, and sexual orientation; “unreasonable” includes but is not limited to restricting religious practices common to the public such as double layer clothing for religious purposes, requiring children ages 12 and under to follow the adult dress code, barring coats with hoods in facilities where visitors have to walk outside to enter the visitation area during inclement weather, barring any clothing or accessory that does not pose a threat to security or the orderly running of the facility or preventing a visitor whose dress was deemed unacceptable from returning during a designated visiting period on the same day with alternate clothing;

(t) turning away a visitor on the basis of a dress code violation without consulting the superintendent, shift commander, or designee, provided, however, that if a visitor is turned away for a dress code violation that the specific reason must be in writing and provided to the visitor upon request;

(u) prohibiting incarcerated people in restrictive housing or any other unit separated or segregated from the general population from having access to the same visitation as people in general population, provided, however, that visits may be restricted for up to 15 days for a disciplinary offense;

(v) failing to provide a separate confidential room for legal visits in each correctional facility;

(w) prohibiting daily access to visitation during all facility or hospital visiting hours should an incarcerated person be transferred to an outside facility or hospital and be in critical condition or in imminent danger of death;

(x) providing any less than one confidential 4-hour visiting period to an incarcerated person who experiences the death, or imminent danger of death, of an immediate family member;

(y) failing to establish a policy that visitation be maximized and as free and unencumbered as possible, provided it is not inconsistent with a facility’s operational and security needs;

(z) failing to allow incarcerated people and visitors to use the restroom during regular visitation hours without being prohibited from resuming the visit after using the restroom;

(aa) using a drug-detection dog to screen minor children who are otherwise conducting a lawful visit, when other drug-detection screening options are available at the facility;

(bb) failing to post and notify organization providing legal representation to prisoners of visitation schedules, including holidays and other foreseeable changes, in the visitor lobby of the facility and online at least 3 weeks in advance;

(cc) prohibiting or otherwise preventing visitation due to routine drills or other routine operations.

(2) All correctional institutions, jails, and houses of correction that require advanced scheduling for in-person visits or video communication shall allow visitors to schedule these online.

(3) A correctional institution, jail or house of correction may use video or other types of electronic devices for communication with visitors; provided, that such communications shall be in addition to and shall not replace in-person visitation, as prescribed in this section.

Video or other such electronic communication with visitors shall not be unreasonably limited, as defined in parts (1)(a)-(cc) of this Section. Any visitor that has been pre-approved for an in-person visit shall be considered automatically pre-approved for video or electronic communication. If such individuals are pre-approved, they may participate in the video visit simultaneously. Video or electronic communication shall be no less than 30 minutes per video or electronic communication session. Minor children shall always be allowed to be on screen with adults during video or other electronic communication, notwithstanding any other rules or procedures to the contrary. Incarcerated people shall not be strip searched prior or subsequently to video or electronic communication with visitors unless there is an individualized and particularized suspicion that justifies such search. There shall be no cost associated with any video or electronic communication with visitors.

Nothing in this section shall prohibit the temporary suspension of visitation privileges for good cause including, but not limited to, misbehavior or during a bonafide emergency.

(4) Every corrections officer, staff, administrator and employee of a correctional institution, jail or house of correction shall be required to attend a bi-annual training session and receive educational information on: (1) the importance of ongoing visitation to individuals who are incarcerated as related to reducing recidivism, violence and increasing successful re-entry, and (2) the importance of civility and respectful conduct toward family members and other members of the public who visit individuals who are incarcerated so as to encourage visitation on a regular basis while maintaining security and (3) awareness and sensitivity to racial, cultural, gender, gender identity, sexuality, disability, and religious needs and differences. Training session materials and educational information shall be developed in consultation with representatives of the Massachusetts Bar Association, the Women’s Bar Association, Prisoners’ Legal Services, formerly incarcerated persons, community-based organizations, and community-based re-entry programs, and prior to implementation shall be submitted to the joint committee on the judiciary and the joint committee on public safety and homeland security.

(5) Any corrections officer, staff, administrator, or employee of a correctional institution, jail, or house of correction who refuses training under subsection (4) or otherwise found in violation of any provision of this section shall be prohibited from overseeing or working in visiting areas or visitor processing.

No institution shall restrict and/or limit visiting area capacity

No institution shall enforce department of public health Covid-19 recommendations in a way that restricts and/or limits visiting area capacity; or enforce department of public health recommendations on incarcerated persons and visitors that have not tested positive for Covid-19 in a way that restricts and/or limits visiting privileges and/or times.