SECTION 1. Section 13 of chapter 6C of the General Laws, as appearing in the 2018 Official Edition, is hereby amended by inserting after subsection (c) the following subsection:-
(d) The department shall regularly review fees and fines assessed on EZ-Pass account holders. At least once a month the department shall identify accounts with more than $100 in outstanding fees and fines that have been assessed on unpaid tolls. The department shall attempt to make contact with these account holders using all possible means to let them know their account status and to explain actions they can take to address their account balances. These efforts shall include, but are not limited to, comparing address information on file with the national change of address registry, communicating with the account holder by email, and calling the account holder by cell and home phone.
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