SENATE DOCKET, NO. 427 FILED ON: 1/13/2025
SENATE . . . . . . . . . . . . . . No. 2265
|
The Commonwealth of Massachusetts
_________________
PRESENTED BY:
Peter J. Durant
_________________
To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
Court assembled:
The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:
An Act relative to ride share companies’ customer service.
_______________
PETITION OF:
Name: | District/Address: |
|
Peter J. Durant | Worcester and Hampshire |
|
Bruce E. Tarr | First Essex and Middlesex | 2/27/2025 |
SENATE DOCKET, NO. 427 FILED ON: 1/13/2025
SENATE . . . . . . . . . . . . . . No. 2265
By Mr. Durant, a petition (accompanied by bill, Senate, No. 2265) of Peter J. Durant and Bruce E. Tarr for legislation relative to extending customer service hours for ride share companies. Telecommunications, Utilities and Energy. |
The Commonwealth of Massachusetts
_______________
In the One Hundred and Ninety-Fourth General Court
(2025-2026)
_______________
An Act relative to ride share companies’ customer service.
Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority of the same, as follows:
Chapter 159A of the General Laws, as appearing in the 2022 Official Edition, is hereby amended by adding the following section:-
Section 33. Ride share companies, including but not limited to Uber and Lyft, shall maintain a customer service line 24 hours a day, 7 days a week.