Chapter 7 of the General Laws is hereby amended by inserting after section 3F the following section:-
Section 3G. Notwithstanding the provisions of this chapter, an executive, legislative, or judicial office, agency, department, division or commission of the commonwealth that utilizes a dial-by-name directory shall provide, in addition to or in replacement of an existing dial-by-name directory, a method of routing calls that: (i) does not require callers to use a telephone keypad; (ii) prevents disparate wait times for callers who utilize such method; and (iii) is accessible to persons who are blind or visually impaired.
The information contained in this website is for general information purposes only. The General Court provides this information as a public service and while we endeavor to keep the data accurate and current to the best of our ability, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.