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SENATE DOCKET, NO. 1594         FILED ON: 1/18/2013

SENATE  .  .  .  .  .  .  .  .  .  .  .  .  .  .  No. 1608

 

The Commonwealth of Massachusetts

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PRESENTED BY:

Marc R. Pacheco

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To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
              Court assembled:

              The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:

An Act regulating utility customer service.

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PETITION OF:

 

Name:

District/Address:

Marc R. Pacheco

First Plymouth and Bristol


SENATE DOCKET, NO. 1594        FILED ON: 1/18/2013

SENATE  .  .  .  .  .  .  .  .  .  .  .  .  .  .  No. 1608

By Mr. Pacheco, a petition (accompanied by bill, Senate, No. 1608) of Marc R. Pacheco for legislation relative to regulate utility costumer service.  Telecommunications, Utilities and Energy. 


The Commonwealth of Massachusetts
 

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In the Year Two Thousand Thirteen

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An Act regulating utility customer service.
 

              Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority of the same, as follows:
 

              Section 1E of chapter 164 of the General Laws, as appearing in the 2010 Official Edition, is hereby amended by adding the following subsection:-

              (d) Notwithstanding any general or special law to the contrary, any call center, billing center or complaint-handling function or activity of a distribution company or gas company, as defined in section 1, shall be physically situated within the commonwealth.

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