Amendment ID: S2168-5-R1

Redraft Amendment 5

Timely Decisions for Placards

Ms. Jehlen moves to amend the bill by adding the following section:-

SECTION 12. The registrar of motor vehicles shall conduct a feasibility study to examine the current process to issue a handicapped placard to an applicant under section 2 of chapter 90 of the General Laws and the efficiencies that can be obtained by transitioning to a new information technology system. The study shall include: (i) methods to reduce the wait time for an applicant to receive a determination on a submitted application; (ii) posting online of information related to the number of individual applications received, including the average time to process an application after the date it is received and the number of applicants that did not receive a determination within 30 days after the date their applications were received; and (iii) a procedure to contact individuals who have not received a determination on their application within 30 days after the date their applications were received. The registrar shall submit a report to the chairs of the joint committee on transportation not later than February 1, 2018.