Budget Amendment ID: FY2019-S4-1172

TRP 1172

Notification for EZ pass holders

Messrs. Lewis and Crighton moved that the proposed new text be amended by inserting after section ___ the following section: -

SECTION X. Section 13 of chapter 6C of the General Laws, as so appearing, is hereby amended by adding the following subsection:- (d) The department shall regularly review fees and fines assessed on electronic toll collection system account holders. Not less than once each month, the department shall contact accounts with more than $500 in outstanding fees and fines assessed on unpaid tolls to update the account holder on the account status and provide guidance as to what actions the account holder may take to remedy the account balance. Efforts to contact account holders shall include comparing address information on file with the national change of address registry, communicating with the account holder by email and communicating with the account holder by phone.