Be it enacted by the Senate and House of Representatives
in General Court assembled, and by the authority of the same,
Chapter 159 of the General Laws is hereby amended by striking out section 19A, as appearing in the 1984 Official Edition, and inserting in place thereof the following section:-
Section 19A. The department may approve a rate, fare, toll or charge for directory assistance service to business customers pursuant to schedules filed with the department; provided, however, that for each business line and each private branch exchange trunk line to which a business customer subscribes, said customer shall be entitled to receive an allowance of ten direct dialed directory assistance calls per month. The department shall determine an appropriate reduced monthly direct dialed directory assistance call allowance applicable to each Centrex line to which a business customer subscribes to provide a monthly call allowance equivalent to the allowance provided to each private branch exchange trunk line. Business customers who are certified as handicapped persons pursuant to regulations promulgated by the department shall be allowed an unlimited number of directory assistance calls without charge, and subject to such other terms and conditions as the department finds reasonable; provided, however, that no rate, fare, toll or charge for directory assistance service may be charged to users of coin operated telephones. The department may approve a rate, fare, toll or charge for directory assistance service to other common carriers as defined in paragraph (d) of section twelve for such directory assistance service provided to business customers as provided for herein; provided, however, that upon the approval of such rate, fare, toll or charge for directory assistance, the department shall adopt rules and regulations which will provide that a certain percentage of the money received by the imposition of such rate, fare, toll or charge shall be set aside annually and subsequently used to reduce or adjust the regular business and residential rates and the department shall promulgate schedules setting forth such percentages. For the purposes of this section, directory assistance service or directory assistance call shall mean information given to a customer of a telecommunications company to provide such customer with a telephone number. Each business customer will be entitled without charge to one directory covering any area within the commonwealth.