{"Title":"relative to human contact with state agencies","BillNumber":"S1769","DocketNumber":"SD314","GeneralCourtNumber":190,"PrimarySponsor":{"Id":"BET0","Name":"Bruce E. Tarr","Type":1,"Details":"https://malegislature.gov/api/GeneralCourts/190/LegislativeMembers/BET0","ResponseDate":"2017-01-11T15:04:42.03"},"Cosponsors":[{"Id":"BET0","Name":"Bruce E. Tarr","Type":1,"Details":"https://malegislature.gov/api/GeneralCourts/190/LegislativeMembers/BET0","ResponseDate":"2017-01-11T15:04:42.03"}],"JointSponsor":null,"BillHistory":"https://malegislature.gov/api/GeneralCourts/190/Documents/S1769/DocumentHistoryActions","LegislationTypeName":"Bill","Pinslip":"By Mr. Tarr, a petition (accompanied by bill, Senate, No. 1769) of Bruce E. Tarr for legislation relative to human contact with state agencies.  State Administration and Regulatory Oversight.  ","DocumentText":"\tSECTION 1. Notwithstanding any general or special law to the contrary, any electronic answering service in use by a department, board, commission, authority or agency of the commonwealth for the purpose of receiving telephone calls shall present all callers with the option of speaking with a live operator during regular business hours.\r\n","EmergencyPreamble":null,"RollCalls":[],"Attachments":[],"CommitteeRecommendations":[{"Action":"Accompanied","FiscalAmounts":[],"Committee":{"CommitteeCode":"J25","GeneralCourtNumber":190,"Details":"https://malegislature.gov/api/GeneralCourts/190/Committees/J25"},"Votes":[]}],"Amendments":[]}