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The 190th General Court of the Commonwealth of Massachusetts

Section 4A: Performance goals and metrics; strategies for improvement

[ Text of section effective until July 1, 2015. For text effective July 1, 2015, see below.]

  Section 4A. Each secretary shall develop a strategic plan and establish an office of performance management that will execute the strategic plan as part of implementing a performance management program for the agencies within the executive office. Through the implementation of strategic plans, said offices shall define missions and visions, establish measurable strategic and program goals, determine actions for achieving those goals, measure program performance against those goals and relate them to budget development. Each secretary shall report publicly on progress to achieve goals and implement actions to improve the effectiveness of the programs offered by the agencies within the executive office.

[ Text of section as amended by 2015, 46, Sec. 8 effective July 1, 2015. See 2015, 46, Sec. 216. For text effective until July 1, 2015, see above.]

  Section 4A. In coordination with the office of the governor, each secretary shall, at the executive office and agency level: (i) develop measurable, outcome-based performance goals and a focused set of performance metrics to track progress and execution; (ii) measure performance on an ongoing basis against the goals and metrics; and (iii) establish strategies to improve government performance informed by the goals and metrics. Each secretary shall, in coordination with the office of the governor, make the performance goals and the secretary's progress in reaching those goals available online annually not later than March 1.