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November 12, 2026 Clouds | 48°F
The 194th General Court of the Commonwealth of Massachusetts

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Not followable in MyLegislature. General Law Part I Title XV Chapter 93 Section 110 Complaint that customer's IXC or LEC has been switched without customer authorization

from the customer concerning the LOA or TPV, the department shall determine, based on its review of the LOA or TPV recording and any other information relevant to the ...

Not followable in MyLegislature. General Law Part I Title XV Chapter 93 Section 113 Annual report; records of companies that have engaged in unauthorized switching of customer's IXC or LEC

instances in which an IXC, LEC, or TPV company switched a customer's IXC or LEC without the customer's valid LOA or TPV ...

Not followable in MyLegislature. Session Laws 1998 Acts 327 AN ACT PROTECTING CONSUMERS FROM THE UNAUTHORIZED SWITCHING OF THEIR LOCAL AND LONG DISTANCE TELECOMMUNICATIONS SERVICE PROVIDERS.

by a company registered with the department to provide TPV services in the commonwealth ... (3) Recordings made by persons providing TPV services shall be retained for 12 months and ...

Not followable in MyLegislature. General Law Part I Title XV Chapter 93 Section 108 Definitions applicable to Secs. 108 to 113

As used in sections 108 to 113, inclusive, the following words shall, unless the context ... Third party verification'' or ''TPV'', service provider, an entity registered with the ...

Not followable in MyLegislature. General Law Part I Title XV Chapter 93 Section 109 Authorization of change in customer's primary interexchange carrier or local exchange carrier

by a company registered with the department to provide TPV services in the commonwealth ... (3) Recordings made by persons providing TPV services shall be retained for 12 months and ...

Not followable in MyLegislature. General Law Part I Title XV Chapter 93 Section 112 Customer refunds

does not have the required LOA or TPV, the department shall calculate and require the new ... This amount shall gross, irrespective of expenses, what the original IXC or original LEC ...